Psihoselect

TECHNICAL SALES SUPPORT ENGINEER – Location: CLUJ

Psihoselect is recruiting for a multinational partner company, specialized in automation for the following position:

 

TECHNICAL SALES SUPPORT ENGINEER

Location: CLUJ

 

Role: Technical Sales Support Engineer is responsible for customer support, training of OEM manufacturers using the company products and create or evaluate the machine configurations (BOMs). Moreover, this position is a support of Sales and Operation departments with parts/configuration specification.

 

Essential Functions:

  • Customer support, technical supervising and approving of the company products customization based on customer needs;
  • Evaluate customer requirements, assist in connecting customer needs when making an offer;
  • Work on installations and programming of the company products;
  • Create and/or evaluate of machine configurations (BOMs);
  • Support of Sales and Operation departments with parts/configuration specification ad prepare answers/comments for coming and ongoing sales projects regarding technical feasibility;
  • Check and suggest application layout;
  • Support exhibitions from technical point of view and OEM education;
  • Learn, test and implement the latest software and hardware option releases;
  • Communication to Sales and Marketing departments about new features products;
  • Support for internal projects about products presentations, shows and development of attractive solutions;
  • Conduct pre-sale activities and reviews including customer visits, evaluation of opportunities, machine assessment and recommendations, part processing recommendations and development of turnkey proposals;
  • Make accurate cost estimates, write engineering reports, and interpret plans and specifications;
  • Develop/implement custom demonstrations and training customers in the safe set up and operation of CNC machining centers, laser and other industrial robots;
  • Maintain an in-depth technical knowledge of product lines represented by the company;
  • Disponibility to travel in OEM customers area and main European sites of the company.

 

Qualifications, Knowledge, Skills and Abilities required:

  • At least 3 years experience as Maintenance Engineer, Process Engineer, Automation Engineer, Molding Process Engineer or related positions in plastic injection machines;
  • University degree in Technical fields;
  • Advanced machine tool knowledge and terminology;
  • On-site support experience and excellence knowledge of electrotechnics, programming, electrical service and mechanical works;
  • Fluency in English – technical terminology;
  • Self learning and problem-solving attitude;
  • Advanced computer skills, including proficiency in MS Office, ERP type tools;
  • Strong interpersonal skills and hands-on attitude;
  • Driver’s licence in Category B.

 

For more information:

Dalia Unguras

HR SPECIALIST

0741-158 158

dalia.unguras@psihoselect.ro

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