OFFICE ENGINEER: Location - Cluj-Napoca

CLOSED JOB

Psihoselect performs the recruitment process for a multinational partner company, which is a leading provider of steam system solutions, for the following position:

OFFICE ENGINEER

Location – Cluj-Napoca

Responsibilities:

Draws-up quotes and proposals/quotes solutions to dedicated customers-distributors;
Draws-up quotes and proposals on behalf of sales engineers;
Resolves internal and external technical support requests or issues related to product selection, application, specification, installation;
An office engineer has to ensures proper CRM working in line with company procedures;
Sizes solutions and applications;
Interacts extensively with customers and partners via phone and e-mail or directly when requested;
Focuses on achieving customer delight, by providing exemplary service both internally and externally, to impress the customer in line with expectations;
Ensures all customer care issues are recorded on the appropriate system (CRM);
Listens, understands and conveys customer requirements;
An office engineer needs to provide technical support to the sales engineer;
Generates proactive activities to convert R2A business;
Pro-Actively communicates with the sales engineer to convert R2A business;
Prepares technical specifications for inquiry as requested;
Ownership of technical issues, communicates for solving to UK and gives feedback to sales engineer;
Revises quotations for placing the order;
Acts as an inside sale for appointed accounts;
Draws sketches – provides backup quotes with drawings when necessary;
Identifies and communicates customer’s needs and sales opportunities to help future growth;
Provides status of ongoing projects and future projects;
Travels as needed with outside Sales Team and Service Engineer (2-3 days / month);
Takes responsibility for own personal development plan taking into consideration commercial, technical and leadership requirements of the business;
Engages in the company’s Sales Force development program (online, course attendance and field-based development);
To be familiar with the Staff Guide, Management / Leadership Philosophy and other company policies.

Requirements:

Bachelor’s Degree in Technical Field (Energetic, Mechanics, Technology);
Experience on a similar position, along with advanced sales skills;
Advanced proficiency in English;
Good communication skills;
Ability to assimilate detailed technical information;
A can DO and very determined attitude;
PC operating knowledge (Microsoft Dynamics, AutoCAD or a similar software application).

Psihoselect Team

E-mail: recrutare@psihoselect.ro

Mobile: 0746 188 012