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  • CUSTOMER SERVICE SALES REPRESENTATIVE – Location: Cluj-Napoca

Pozitie inchisa

CUSTOMER SERVICE SALES REPRESENTATIVE – Location: Cluj-Napoca

  • De Echipa Psihoselect
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CUSTOMER SERVICE SALES REPRESENTATIVE cluj psihoselect job (1)
(pozitie inchisa)

Psihoselect performs the Recruitment Process for a partner company specialized in providing automation products and services of installation for industrial machinery and equipment, for the following position:

CUSTOMER SERVICE SALES REPRESENTATIVE

Location – Cluj Napoca

 

Role:  work directly with customers to recommend products and services to fit their needs. A good customer service sales representative anticipates customer concerns and offers practical solutions to resolve them.

 

Responsibilities:

  • Perform informal and formal needs assessments for each customer to recommend appropriate goods and services;
  • Develop a rapport with customers, demonstrating a friendly and helpful manner to put them at ease;
  • Maintain a neat and clean appearance to represent a positive image of the company and its brand at all times;
  • Participate in training and professional development and put new skills to immediate and meaningful use;
  • Selling Customer Service products: service & maintenance contracts, trainings and spare parts;
  • Working on quotations, contracts and internal documents for selling the company’s services;
  • Travelling in Romania area, sometimes other countries for training purpose or customer relationship;
  • Foster a positive and pleasant working relationship with members of the customer service sales team;
  • Maintains customer records by updating account information, and proceed the administration part in order to deliver the services to the customer, at the highest level;
  • Meet personal/customer service sales targets;
  • Organizing preventive maintenance jobs and trainings;
  • Cooperate with Customers to manage each individual project from the request until full payment;
  • Collect ideas and customer feedback for developing our products and services;
  • Take part on exhibitions in and out of Romania, support the organizational team.

 

Requirements:

  • +3 years’ experience of customer service or sales experience preferred at B2B type of customers;
  • Bachelor’s degree in technical fields or related to business knowledge;
  • General knowledge of automation and its sales technique;
  • Ability to cooperate with and support other members of customer service team;
  • Strong verbal communication skills in the English language;
  • Must be comfortable working independently and self-learning;
  • Good sense of organization and keen attention to detail;
  • Knowledge of customer service best practices and desire to participate in trainings and professional development;
  • Ability to perform well in a fast-paced working environment;
  • Driving license for company car (“B”);
  • Willingness to travel, visit customers regularly;
  • Excellent user of – MS Windows, MS Office, Internet etc.;
  • Pervious sales trainings are advantage.

 

For more information:

Psihoselect Team

E-mail: recrutare@psihoselect.ro

Mobile: 0746 188 012

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    0746 188 012

    office@psihoselect.ro

    claudia_indreica@psihoselect.ro

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